FAQ’s Pay it Forward Processing
What will it cost to process credit cards?
We analyze your current statement at no cost to you. Then present where you recover lost profits all while providing lowest fees as possible.
Do my credit card processing rates increase when I participate in the ESBCharity program?
No! Absolutely not. It does not take any additional time or money to participate.
Is there a long-term contract or cancellation fee?
No, at PFProcessing you are on a month-to-month agreement, and we don’t charge cancellation or termination fees.
How long will it take for the funds from card transactions to reach my bank account?
Your funds are deposited the next day for all credit cards, including American Express.
How long does it take to set up an account?
Once your full application is submitted to our office, it takes 2-5 business days.
Do you have programs customized for my business needs, including online services?
Yes. We have the ability to set you up with processing based on your particular needs. We have partnerships with many gateways and software companies.
Can I use my current hardware?
In many cases, we can work with the equipment you already own. To find out, contact us and we’ll work together toward a solution.
What if I need hardware?
We can handle all your hardware needs offering State-of-the-art account software and credit card processing equipment.
Who can I talk to when I need help?
At PFProcessing, we pride ourselves on connecting you with a top notch personal account manager. We also have live office support during the week.
How reliable is the system?
Our system has no down time with data centers located in different areas around the US.
How can I get help after hours?
Just call our live customer support or technical support to get the help you need, they are available 24-7 365 days a year
Can I access my account information online?
Yes. Just call our main office at 858-771-0076 x0 and we will be happy to assist you with your online access.
FAQ’s Every Swipe Benefits Charity
Can we, as a non-profit, designate portions of every swipe from our account go back to us?
Yes, after your non-profit has been approved by our board.
Do my credit card rates increase when I participate in the ESBCharity program?
No, absolutely not! It does not take any additional money to participate.
How does the fundraiser work?
The process is very simple and straightforward. Your responsibilities are:
- Go through our vetting process to become a beneficiary
- Look into transferring your credit card processing to PFProcessing
- Be introduced to your personal account manager and create a game plan for sustainable income
Can we use the ESBCharity program as a fundraiser for our non-profit even if we don’t use PFProcessing credit card services?
Yes, we’d love to help you make money for your cause, once you have completed our vetting process.
Why are 20 businesses recommended to set up a non-profit as a beneficiary and fundraiser?
We are here to raise as much money as possible, and we’ve found that when 20 businesses commit to your nonprofit it’s the magic number that makes it a comma check. We like giving away comma checks ($1,000+).
How does ESBCharity choose its non-profit beneficiaries?
Once the nonprofit is nominated an application is submitted. Then the NP goes through our in-depth vetting process, and be approved by our ESBCharity board, which includes confirming that 70 cents of each dollar goes toward the cause.
How do the non-profits receive the donations?
The donations are given on an annual basis through the ESBCharity foundation.
Does the non-profit know our business is responsible for the donation?
Absolutely! A portion of every swipe is donated in your company name, so you receive recognition for your participation. We simply can’t do this without you!
What are some national non-profits you are donating to now?
They change on a needs basis, and we continually take applications. You’re able to choose from our carefully vetted list, located on www.esbcharity.org
What percentage goes to the non-profit?
As with any merchant account, fees and percentages are paid to maintain service. There are many different factors that come into play, so donations vary based on the type of business, how it processes, volume, etc. The owners, Renee and David, donate a portion of every swipe once all the fees are taken out.
Do participating businesses get a tax write-off?
No, we don’t raise your rates or charge extra fees to allow businesses to be part of our “ESBCharity program. As the owners, Renee and David, donate the money, they receive the tax deduction.
