Yes. Just call our main office at 858-771-0076 x0 and we will be happy to assist you with your online access.
How can I get help after hours?
Just call our live customer support or technical support to get the help you need, they are available 24-7 365 days a year
How reliable is the system?
Our system has no down time with data centers located in different areas around the US.
Who can I talk to when I need help?
At PFProcessing, we pride ourselves on connecting you with a top notch personal account manager. We also have live office support during the week.
What if I need hardware?
We can handle all your hardware needs offering State-of-the-art account software and credit card processing equipment.
Can I use my current hardware?
In many cases, we can work with the equipment you already own. To find out, contact us and we’ll work together toward a solution.
Do you have programs customized for my business needs, including online services?
Yes. We have the ability to set you up with processing based on your particular needs. We have partnerships with many gateways and software companies.
How long does it take to set up an account?
Once your full application is submitted to our office, it takes 2-5 business days.
How long will it take for the funds from card transactions to reach my bank account?
Your funds are deposited the next day for all credit cards, including American Express.
Is there a long-term contract or cancellation fee?
No, at PFProcessing you are on a month-to-month agreement, and we don’t charge cancellation or termination fees.