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Office Spotlight – Andrea

Andrea has been part of the Pay it Forward family since 2013. Her problem solving personality compliments her role as our office staff flawlessly. Not only does she help solve issues our account officers and merchants experience, but she also goes out of her way to help solve problems friends and family experience. During this pandemic, Andrea is going out of her way to help those around her. She has sewn masks for people to wear and is collecting canned goods for local shelters. She continues to help support our merchants and staff as well. When the world isn’t falling apart, Andrea enjoys traveling to visit family, long walks on the beautiful coast, and traveling up to Joshua Tree. She is an intricate part of our team and we appreciate… Read More.

11 Biggest Mistakes Sales Professionals Make in Their Presentations by Guest Author: Patricia Fripp

Like Hollywood actors, sales professionals put themselves and their companies on the line with every word, taking a risk in the hope of a favorable outcome. Just like actors, even the best, most experienced sales professional benefits from some scrip review, rehearsal, and coaching. Here are the 11 most common mistakes that I see on the sales stage and what you can do to avoid them: Unclear Thinking. Want clarity? Imagine that a busy executive says, “You have exactly ten minutes to tell me what you want me to know about your company.” At any stage of the sales process, you should know in advance what your prospect is really asking. The real question is, “What do I need to know about how your company can improve our company? Will… Read More.

Standlee’s: Not Another Cookie Cutter Business

      Cheryl has always been passionate about baking so when the opportunity to purchase a cake, candy, and cookie supply store presented itself, she couldn’t resist. Standlee’s has been a staple in Chula Vista for the past 60 years and Cheryl has had the pleasure in owning and running it for the past 14 years. Cheryl has seen a plethora of customers, business owners, and chefs in her time running Standlee’s. Still to this day her favorite thing about her work is meeting new people with some of them turning into loyal customers and friends. “There is nothing better than seeing the excitement from children as they come in to make their very first cake.” Much like every other business, it isn’t always sugar and frosting. As the… Read More.

Shelter to Soldier: Saving Lives, Two at a Time

Shelter to Soldier: Changing Lives, Two at a Time War changes people. Soldiers go through more in one day than most people face in a lifetime. When they come home, we expect them to be the same person that left, but what happens when they aren’t? Many soldiers come home with brain injuries, PTSD, and many other issues they aren’t prepared to deal with. Shelter to Soldier (STS) has been a light of hope for many vets. Unlike other organizations that help train dogs to be service animals, STS works with the soldier and the animal to make sure they are compatible and healthy for each other at no cost to the vet. STS has been part of ESBCharity for 4 years. We have been able to come alongside STS… Read More.

Cash Discounts: Surcharges by Any Other Name?

Guest Author: Jim Daly January 1, 2019 Cash discounts are all the rage as merchants seek to lower payment card acceptance costs. But critics say cash discounts all too often are surcharges in disguise. Few topics last year drew more interest from independent sales organizations and merchant acquirers than cash discounts. Sessions about the pricing strategy were packed at several regional ISO trade shows. And while the number of merchants offering cash discounts isn’t many yet, salespeople in acquiring operations are eagerly peddling the comparatively new service. So what’s ahead for cash discounts in 2019? Supporters predict the tactic will draw more merchants increasingly fed up with paying what they say are high card-acceptance costs, especially for rewards credit cards. George Sarantopoulos, chief exec­utive of Access One Solutions, a Brooklyn, N.Y.-based ATM… Read More.

Bookkeeping with Ian Johnston- More than Just Money

Are you allowing your finances to grow or just keep you afloat? We all know the importance of knowing how our money is being used, whether in personal life or in business. How can we begin to use our finances to achieve our dreams and goals as businesses? I had the opportunity to interview Johnston Accountancy to find out just how valuable bookkeeping really can be in utilizing your finances. Bookkeeping is more than just payroll. Bookkeepers organize your financials and help you in the process of making smart decisions within your business. They should be treated as a partner of your company. Ian Johnston, owner of Johnston Accountancy, explains it in a very simple way, “Good financials are the backbone of the company.” Ian had always wanted to be… Read More.

Working with a Licensed Credit Card Sales Office vs Working with a Broker Sales Office

  In the world of credit card processing, it can be overwhelming and hard to find the best processing choices for your business. No matter if you’re searching for a processor for the first time or re-evaluating your current processor, here are some differences in working with a licensed credit card sales office versus broker sales office: Using a licensed sales office:  Licensed offices will find you the processing company with best pricing and best point of sale or gateway with unbiased motives. They have the ability to waive unnecessary fees not charged by Visa and Master Card. Using a broker: Brokers find the best deal that pays the broker the most. The mentality is to make the most money so, often times, they search for the deal that favors… Read More.

Top Ways to Promote Freshness, Effectiveness + FUN in Your Company

Invest in learning. Want to create raving employees that love your company and stay for a long time?Invest in their brains! Sending them to training and industry conferences will make them more valuable to you, the team, and your customers…and they will love you! We buy self-improvement books that our teams wants to read and then discuss them and implement what we think would improve our company. Support innovation. Being small gives you an advantage over bigger competitors–you can afford to “do things that don’t scale.“ Treat your people right. If you treat your team well, then they will support your vision and goals with everything they have. According to a March 2015 survey by Totaljobs, a U.K.-based job placement agency: “Work-life balance is by far the most universal concern for 50% of the… Read More.

Why Do Other Credit Card Processors Lock You in Contract Jail?

Why do most companies lock you in contract jail? It’s simple: 1. When signing a contract, you are stuck with them for the length of the contract and they do NOT have to tell you when they raise your rates. A contract does NOT guarantee your rates will remain the same as at signing.  2. There are cancellation and termination fees. These can range from a flat fee of $250-$22,000 (yes, you read that correct)! Sometimes the termination fee is the percentage of profit they think they would have made had you stayed the length of your contract. This can be a ton of money! 3. Overtime, they know you might want to get out of your contract and they don’t want you to do that! Hence #2…   Why… Read More.

Merchant BEWARE! Cash Discount Programs are quickly becoming ILLEGAL!

A cash discount program is a way for merchants to pass the cost of card acceptance along to cardholders. The merchant will raise all of their prices via simple signage in their location, and then offer a discount to customers paying with cash. Pay it Forward Processing does not endorse cash discount programs and here is why: Eleven states are getting wise and making it illegal to participate in cash discount programs. California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma and Texas—and Puerto Rico have laws that prohibit merchants from charging consumers with surcharges on credit card transactions. Minnesota prohibits a seller of goods or services that establishes and is responsible for its own customer credit card from imposing a surcharge on a purchaser who elects to use that credit… Read More.

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Office Spotlight – Andrea

9 months ago
Andrea has been part of the Pay it Forward family since 2013. Her problem solving personality... Read More.
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